About Allevio Care

Allevio Care is built on the mission to empower healing anywhere. We partner with healthcare providers to remove administrative burdens, allowing them to focus solely on patient care. In a little over a year, we’ve already grown to be a national organization, and we continue to grow at an incredible pace.

Position Overview

We are seeking an organized and effective Referral Coordinator to join our team! The ideal candidate will be responsible for ensuring that patient referrals from outside organizations are accurately scheduled for appointments and procedures. At Allevio Care, we are passionate about creating positive and meaningful interactions with our patients to provide them with the best service in the nation. This role is crucial for maintaining strong relationships with our referral partners while providing prompt services to patients. We’re excited to meet the right candidates who will contribute to the growth and positive culture at Allevio!

Key Responsibilities

• Processing patient referrals accurately and in a timely manner.

• Scheduling patient appointments.

• Answering patients’ questions regarding basic medical tests and procedures.

• Providing instructions to patients to ensure that they are prepared for examinations and procedures.

• Explaining financial requirements and obligations to patients and entering payments into the practice management system.

• Verifying insurance details and informing patients of un-covered fees.

Qualifications

• Professional working proficiency in English speaking and comprehension.

• One or more years' experience in:

• Customer service/reception OR

• Medical/clinical setting OR

• Referral processing

• Basic understanding of English medical terminology.

• Basic understanding of United States health insurance.

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• Excellent communication and organizational skills.

• Excellent attention to detail with strong organizational skills.

• Good telephone etiquette.

What You’ll Bring

• Strong collaboration skills with the ability to work effectively across teams and functions

• Proven initiative and a proactive mindset— you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward

• Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change

• Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit.

• A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture

Benefits & Perks

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off (PTO) and company holidays

Schedule

• 8-hour shift

• Day shift

• Monday to Friday

• No weekends

Equal Opportunity Employer

Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.